“My claim was handled professionally and promptly. We had some personal crises at the same time as the damages to our boat. Your surveyor, Mark assured us that it was not a problem to deal with them first, that they had priority over a piece of machinery. He treated us like we were important and not just a number. It was a pleasure to meet someone with that caliber. He has helped restore some of our faith and trust in the process and of people. If I were still in business, I would do everything I could to encourage him to work for me. He is a rare find and a real asset to your company.”

Anonymous, Roberts Creek, BC, February 10, 2015