“On behalf of the client and Willis Canada, you and your team at Premier excelled in the smooth handling of this very large fire loss. There was a potential of being faced with many barriers with respect to handling, protocol issues or interim payment(s) to name a few issues that may have resulted in some steam blowing, but no worries! The issuance of monies were always there in a very timely manner in order for the client to continue re-building and to appease the many people who waited on the side lines wondering if ‘their’ home was going to be re-built…We are now closing our file(s) on this matter. On behalf of Willis Canada and myself, as I was the client’s advocate – I have to say the overall handling has been one of the smoothest claims to have been involved in given its financial magnitude and I thank you again for your professionalism all around.”
Hazel English, Assistant V.P. Senior Claims Consultant, Willis Canada Inc., Vancouver B.C. June 9, 2010