The "Premier" choice for Specialty Solutions
“I want to thank you for such quick claim service. My client received a phone call the same day the claim was reported, and the very next day at 8:15am he met with the Premier marine rep. (who drove up from Peterborough) Darn good service … thank you.”
Anonymous, North Bay, ON June 2024
“The claim was resolved quickly and fairly. I was very happy with the whole experience.”
Gary from Parry Sound, ON February 12, 2024
“We were completely satisfied with the service and speed our claim was handled.”
Anonymous, Carleton Place, ON January 10, 2024
“The surveyor spoke with all the parties involved and collected all the pertinent information and resolved the claim to my satisfaction.”
Anonymous, Collingwood, ON January 10, 2024
“1st time claiming and was very happy with the whole service.”
Anonymous, Quesnel, BC December 11, 2023
“It was resolved rather quickly, and team was responsive and well informed.”
Anonymous, Winnipeg, MB December 11, 2023
“The entire process was quick, great response to inquiries. The adjuster “cared” which is important when you have lost everything”
Ralph J, Langley, BC November 14, 2023
“The claim was handled quickly and the people I had to talk to were very helpful.”
Anonymous, Leroy, SK October 12, 2023
“Everyone was excellent to deal with. I will recommend Premier Marine to everyone that has a boat looking for insurance. Top notch service. Thanks again. All.”
Anonymous, Battleford, SK September 12, 2023
“We have paid premiums for years never thinking we’d need to use the coverage. We’re extremely pleased with the professionalism and communication throughout the process. You have a customer for life!!”
Murray McCarthy, Toronto, ON August 15, 2023
“I was treated fairly and very timely in the claim process. Would recommend them to all.”
Anonymous, Tolstoi, MB July 11, 2023
“Everyone was very professional and handled this claim in good time. Thank you.”
Jim Campbell, Mill Bay, BC June 13, 2023
“I really appreciate the claim experience with Premier Marine. The adjuster and lawyer were top notch.”
Dan Joksimovic, Edmonton, AB April 13, 2023
“I was pleasantly surprised with the ease of the claim settlement. I would definitely recommend Premier Marine to anyone for boat insurance.”
Richard Greer, Kitchener, ON April 11, 2023
“Turned out my broker contacted the wrong insurer. But none the less your surveyor contacted me quickly and was very helpful.”
Donald, Edmonton, AB March 14, 2023
“I was very pleased with my experience with premier. I would definitely recommend using them”
Anonymous, Anmore, BC February 13, 2023
“It all was taken care of as one could hope. It was settled quite quickly after the repairs were completed.”
Danny Hatfield, Nanaimo, BC March 13, 2023
“All parties involved with our claim have been very professional and polite. Truly made this experience easier and less stressful.”
Douglas Akins, Simcoe, ON February 13, 2023
“Claim was handled promptly, both in reviewing the damage and in the handling of the claim when filed”
Malcolm Hales, Uxbridge, ON February 13, 2023
“Claim was dealt with and expedited quickly. Results were all positive.”
Anonymous, North York, ON July 11, 2022
“Mark ensured he was reachable – good communications. Everything went fairly straight-forward.”
Anonymous, Courtenay, BC July 11, 2022
“Following our retirement, pandemic and moving after thirty-two years the stress of an insurance claim was one more issue. After the original shock, all the people that assisted in the claim removed much of that stress and eased the pressure for us. Thank you.”
Anonymous, Piers Island, BC July 11, 2022
“It was an absolute pleasure dealing with your company. Your staff were very efficient and very quick to respond We were also kept updated all the time on the status of our claim. Thank you”
Michael and Diana, Whitby, ON July 11, 2022
“Extremely happy. Premiums are high enough.. but I was treated very well and was extremely satisfied with the speed in which it was handled. Fully recommended”
Todd Taylor, Melfort, SK July 11, 2022
“Our agent has always been very responsive and provides excellent service. The handling of our claim was no different and the settlement through Premier was seamless, albeit it took a little longer than expected, but understandable during COVID.”
Anonymous, Mississauga, ON July 11, 2022
“I am so pleased with the whole claims process. I rarely use the insurance I buy but how my loss was handled makes me pleased. Paying to have insurance is worth the cost when needed. I was out of the country when my loss happened but was so reassured by the professional and caring folks that I talked to. Thanks for your patience.”
T Wakelam, Nanaimo, BC June 13, 2022
“Everything went extremely smoothly and all the people I dealt with along the way always helpful and friendly.”
Andy Thomson, Belleville, ON May 9, 2022
“I’ve only had 1 or 2 minor claims in the past 45 years as a person requiring insurance. This incident was unfortunately a complete write off of our damaged boat but has been the smoothest and most reasonable my wife and I have ever experienced. Well done! Kind Regards”
Tyler Miller, Chatham, ON May 9, 2022
“I was extremely happy with the claims service. Everything went smoothly and was handled in a timely manner. Thank you.”
Ron Evans, Penticton, BC April 11, 2022
“Our claim was handled quickly and professionally. The amount we were paid fairly reflected the value of our boat.”
Anonymous, Salmon Arm, BC April 11, 2022
“It was handled professionally and even they allowed me to pay the deductible in installments (due to Covid lock downs)”
Imran Hijazi, Mississauga, ON March 14, 2022
“My unfortunate incident I had with my boat engine and the ensuing insurance claim was professionally handled. And I feel the amount of compensation was also fair. Well done Premier Marine. Thanks”
Alan Toupin, St Claude, MB February 15, 2022
“With everything being hampered by Covid, I was very happy with the response I received from Premier.”
Anonymous, Windsor, ON January 13, 2022
“Premier marine dealt with our claim quickly and efficiently. The people we spoke to were very easy to deal with.”
Anonymous, Erskine, AB January 11, 2022
“Everything went exceptionally good and i was very pleased and surprised the time handled to settle my claim.”
Anonymous, North Battleford, SK January 11, 2022
“I was a little nervous in dealing with an insurance company as I had not made a claim on a boat before. Premier was easy to deal with and fair in compensation.”
Anonymous, Calgary, AB December 13, 2021
“I am very pleased how quickly everything was dealt with.”
Dean Cote, Warman, SK December 13, 2021
“I was very impressed with all aspects of my claim settlement. My Broker was first class. Your surveyor was professional and respectful. My marina, Bayview in Portland provided the information and a quote. The claim was settled promptly. Thanks to you all.”
Ron Bragdon, Kingston, ON December 13, 2021
“Everyone from the adjuster to the claims department staff was friendly and efficient.”
Anonymous, Thunder Bay, ON November 9, 2021
“Grant was extremely helpful. He was knowledgeable, straightforward and professional. He returned all calls promptly and gave us excellent service and advice.”
Lucas Edwards, North York, ON November 8, 2021
“I received prompt and courteous service, my questions were answered in a timely manner”
Anonymous, Victoria, BC November 8, 2021
“Very friendly, fast service with excellent customer service. Even though we didn’t end up going through insurance (due to the damage being less than our deductible) we panicked and called them before we knew the extent of damage. Both people handled our situation better than we expected. We hope we never have to call again, but if we do, we know the level of care we will receive is above and beyond! Thank-you”
Carianne Burgin, Sarnia, ON November 8, 2021
“Best insurance experience I have ever had. Premier reacted to my claim quickly and made their decision within six days from time of incident. The settlement check was received two weeks from time of claim which allowed me to purchase a replacement boat and enjoy the boating time remaining this past summer. I highly recommend this company.”
Anonymous, Saskatoon, SK October 20, 2021
“The adjuster came right away, and we had the boat usable in a couple of weeks and the rest was taken care as the parts became available. Very happy with the experience but hoping not to repeat it! Lol”
Rob Wilson, Prince George, BC October 12, 2021
“We were very pleased that the claim did not take very long to settle.”
B Kochan, Swift Current, SK September 14, 2021
“The experience was phenomenal, from the day I placed the call to the day the contractor delivered the job… I am very happy with the service and Premier and I would recommended to anyone”
Alvaro Ramirez, Calgary, AB September 13, 2021
“quick response from the representative and easy instructions to follow”
Joanne Mercier, Cochrane, ON August 16, 2021
“Treated very fairly, very satisfied with how they handled my claim.”
Anonymous, Sault Ste Marie, ON August 10, 2021
“Prompt resolution of problem. Bill (surveyor) was excellent. Explained everything very clearly. Visited the marina to inspect our boat in 1 business day after initially speaking to him. Very impressed!”
Anonymous, Wasaga Beach, ON August 9, 2021
“Our surveyor was quick to respond, even while he was on holidays. While a stressful situation, he was excellent.”
Joni Yasbeck and Dan White, Wallaceburg, ON August 9, 2021
“Very pleased with Premier Marine’s handling of our claim. Prompt communication and settlement of claim!”
Anonymous, Dalmeny, SK July 15, 2021
“We had trouble getting the cleanup and repairs to the canvas completed in a timely manner. In fact, we are still working through this. We have no concerns with the claim settlement process.”
Anonymous, Fergus, ON July 13, 2021
“Great experience with adjuster. She handled it well with explaining the situation and working out the details and initiating a settlement with a great outcome”
Anonymous, Burlington, ON July 12, 2021
“The claims handler went above and beyond and excellent communication!”
Anonymous, Etobicoke, ON July 12, 2021
“It was dealt with quickly, and the process was easy…”
Anonymous, Saskatoon, SK June 14, 2021
“It was exceptionally quick, which is great considering it is fishing season!”
Shane Ratcliff, Gravenhurst, ON June 14, 2021
“I believe everything was handled extremely well given the covid circumstances. My boat will be back for the upcoming season good as new”
John Morgan, Whitefish, ON May 11, 2021
“Who is very quick easy and everyone was very receptive”
Derrick Knee, Maple Ridge, BC May 10, 2021
“The surveyor was professional and efficient, the settlement was payed promptly, so we could commence with the repairs on our boat”
Anonymous, BC April 12, 2021
“The claim against us was ruled in our favor by 2 levels of CPA as it has not gone any further at this point, however, the team handled things very quickly and professionally when we advised them of a complaint against us.”
Anonymous, MB February 8, 2021
“I’m not very versed on how these ‘situations’ play out, but your Team has been amazing so far in getting us through it.”
Michael – CO2 Solutions Inc, ON February 8, 2021
“I had never had a claim before and was nervous about how the claim would be handled. My nervousness didn’t last long as everything from start to finish was handled quickly and professionally. I have absolutely zero complaints.”
Anonymous, BC January 12, 2021
“In a very stressful situation, we were treated very well with professionalism and kindness.”
Anonymous, BC December 15, 2020
“Excellent service…have recommended your company to many others!!”
Wayne Cook, BC December 14, 2020
“We were pleased with the quick response to our unfortunate situation. We would definitely recommend your business to those looking for watercraft coverage.”
Anonymous, ON December 14, 2020
“Went better than expected, the timing was terrible because of Covid but you made the process simple and quick, it was very much appreciated. We will be coming back with our next boat, if we can find one.”
Anonymous, ON December 14, 2020
“Prompt thumbs up experience considering logistics, my busy season & Covid”
Anonymous, BC December 14, 2020
“Excellent from the first phone call until I received the cheque!!”
Anonymous, AB December 14, 2020
“Thank you for working with us and providing as much opportunity for information exchange.”
Anonymous, Vancouver, BC October 13, 2020
“The claims adjuster that handled my claim was excellent in dealing with me. He responded to all emails and phone calls in a timely manner and was understanding and reasonable with my claim.”
John O., Calgary, AB September 22, 2020
“Excellent service, I highly recommend Premier Marine as a supplier of Marine insurance, they are prompt at answering questions, returning calls & completing claims.”
Bill Norhaug, Richmond, BC September 16, 2020
“We are a ‘senior’ couple. This was our 1st ever insurance boat claim. Everyone involved was very efficient, honest and professional. Thank you.”
Anonymous, Wanless, MB September 16, 2020
“Everyone was very professional and efficient. Very happy with the handling of this claim.”
Anonymous, Lakefield, ON September 15, 2020
“PM’s investigation of my claim was thorough. fair, professional and swift. I never felt PM was looking for a way out of its responsibilities. As someone who has never had to deal with marine claims, I can’t recommend Premier Marine enough based on my regrettable claim. A truly “Premier” company.”
P. Nantais, Shuniah, ON September 15, 2020
“I was very impressed with the entire experience. I’ve been using you for 23 years and never had a claim. Hopefully this was the first and last time. It ran smoothly, the people were professional, and it was done quickly. Thank you”
Anonymous, East York, ON August 10, 2020
“Friendly, fast and efficient would refer them to family and friends.”
Anonymous, Virden, MB July 14, 2020
“Outstanding service along with professionals that were able to deal with us on a personal level understanding the devastation we had endured from losing our home. Thank you for going over and above and helping us through all of it.”
Diana Blake, Calgary, AB July 13, 2020
“Everyone that dealt with my claim did so in a timely manner. All calls were dealt with professionally and I feel I received fair compensation for my loss.”
Anonymous, Steinbach, MB July 13, 2020
“Our claim was settled quickly and professionally. We are very happy with how everything was handled.”
Greg Sutherland, Wilkie, SK May 11, 2020
“Best interaction I have ever had in an insurance claim. Timely and fair. I live in the states and the attitude of insurance companies is completely different. Premier actually worked hard to help me. Incredible.”
Mark Schutta, M.D., North Bay, ON April 15, 2020
“I’ve never experienced a marine loss before and therefore have never made a claim. I am very grateful to Premier Marine for their quick turnaround and professional handling of my claim. I will recommend your firm to any family, friends, and colleagues that ask about marine insurance coverage.”
Mr. Graham, Uxbridge, ON April 14, 2020
“We were very pleased with the handling of our claim, from the initial claim submitted to Premier Marine to the handling of our claim by Tru North in Prince Albert. We were allowed to use our boat for the short boating season and have boat looked at in the fall”
Gary S, Prince Albert, SK February 10, 2020
“I was dealt with in a timely manner and am pleased with the professional service received.”
Anonymous, Vancouver, BC February 10, 2020
“Dealing with “Premier Marine” after my accident could not have been made any easier. From the first call to the final settlement everything was done in a professional and timely manner. Thank you”
Kelly L, Muenster, SK February 10, 2020
“The surveyor arrived fairly soon after my initial call to Premier Marine. Everything worked out.”
Anonymous, Carrying Place, ON February 10, 2020
“I would like to thank Premier Marine for their quick response to my claim.”
Anonymous, Glace Bay, NS February 10, 2020
“Very good. Couldn’t be better. I will and have recommended you to friends and family”
Gary McLeod, Trail, BC February 10, 2020
“Was my first ever accident with my boat and was so worried! But a big thank you to Premier for all their assistance in my claim.”
Jeff S, Winnipeg, MB January 28, 2020
“I was very pleased with the whole process, the timely assessment of damage, the fair value they offered and the options I was given to make the best decision for me”
Anonymous, Consort, AB January 9, 2020
“My claim was handled in a professional manner and there were no problems.”
David G, Vernon, BC January 8, 2020
“It was an amazing experience. I was disappointed having to make a claim at the beginning, but everyone made me feel really good about it and it was taken care of quickly and efficiently. Amazing service, thank you so much!”
Anonymous, Edmonton, AB October 7, 2019
“Premier was prompt, thorough, and on top of all aspects of our claim. We would happily be a client again if/when we purchase a qualified boat.”
Anonymous, Port Carlington, ON October 7, 2019
“Very impressed by service received by all levels of settlement procedure and was able to use my watercraft with very little down time.”
Gordon Berndt, Burnaby, BC October 7, 2019
“Top notch service. I will continue to insure with you and also recommend you to friends etc.”
Gary McLeod, Trail, BC October 7, 2019
“Excellent response time from both adjuster and paintwerx who fixed my boat…. timeless fashion way to go premier!!”
Anonymous, Welland, ON Sept. 10, 2019
“It all went very well, and timely, especially during the busy Boating Season.”
Anonymous, Smiths Falls, ON September 9, 2019
“It almost made a bad experience good again. The incident was mitigated by the way the claim was handled.”
Bill W., Bellingham, WA September 9, 2019
“Professional, compassionate, outstanding support team and above all quick to process and send the claim payment.”
Anonymous, Kirkfield, ON September 9, 2019
“Everyone was professional and courteous. If I had any questions, they were handled promptly. We were so satisfied that when we purchased a replacement, although there were less expensive options from our broker, we appreciated the offer but we asked to stay with Premier.”
Gerrie and Laura O’Brien, Markham, ON September 9, 2019
“My claim was processed quickly and fairly once a proper quote was submitted.”
Anonymous, Espanola, ON August 9, 2019
“Excellent service, I have never had to submit an insurance claim on a house vehicle or boat and this experience exceeded my expectations.”
Anonymous, Campbellcroft, ON August 9, 2019
“I’m very pleased everything was handled quickly. We were able to get back in the water quicker than we thought was possible, we were so happy we had the boat back for the long weekend. Thank You Premier and the Marina for everything.”
Rose Orgera & Tom Wright, St. Catherines, ON August 9, 2019
“Claim was handled quickly and efficiently, after estimates were in we had a settlement within a week.”
Brian Sutherland, Kenville, MB August 8, 2019
“The people who I had to deal with were very informative and helpful in all aspects of the claim and the time line was very impressive”
Ken Gerhardt, Kingsville, ON August 8, 2019
“Thank you for such great customer service. Our initial claim was settled very quickly, and payment was also issued very quickly. In addition, we later experienced further loss due to the same initial issue and Premier reopened our claim, sent a surveyor and made payment again, very quickly.
While no one wants to have a loss or accident on the water, so it is comforting to know that we have good coverage and a very responsive insurance partner with Premier.”
Anonymous, Anacortes, WA August 8, 2019
“My first experience with “marine” insurance. They far exceeded my expectations for courtesy; timeliness; professionalism; follow up; communication; and settlement. Best insurance experience ever.”
Anonymous, Port Carling, ON July 10, 2019
“I was super impressed with both the adjuster and the claims department rapid response.”
Mike A, Gabriola, BC July 9, 2019
“Our claim was handled in a timely manner and the adjuster was very efficient and professional.”
Anonymous, Toronto, ON June 8, 2019
“So far we feel we are being helped, hence Insurance is doing what it needs to, Help when needed.”
Anonymous, Vaughan, ON June 7, 2019
“We were content with the way our claim was handled.”
Anonymous, New Glasgow, NS June 7, 2019
“I was treated fairly by the insurance adjuster. I couldn’t believe how fast the check was in the mail. I would certainly recommend Premier Insurance to anyone.”
Bill Noble, Belleville, ON June 7, 2019
“This was the best insurance claim experience I have ever had. Every single personnel went beyond expectations. Thank you so much!”
Steve Lund, Winchester Bay, OR May 10, 2019
“Very speedy process of my Break & Enter claim. Very happy with everything. Thank you for making a stressful time much less stressful!”
Ashley, Blackfalds, AB April 15, 2019
“Great people to talk to. Will use your company for all my other insurance needs, and tell others about you of course.”
Marta H., Abbotsford, BC April 3, 2019
“Everything went smoothly with our claim. Timing was excellent and the contractors completed necessary roof repairs on time and were very professional.”
Anonymous, Newmarket, ON Jan 24, 2019
“This was first time I had ever made any type of insurance claim and was quite nervous about the whole process. The marine policy I have is very good and the service I received from all parties involved in the claim process were professional, knowledgeable and respectful.”
Anonymous, Maple Ridge, BC Jan 9, 2019
“Very pleased with the level of professionalism and speed of my insurance company and its staff for this claim.”
Anonymous, Orleans, ON Jan 9, 2019
“Everyone that I was dealing with was professional and polite. They got back to me with the information in a timely manner.”
Anonymous, Fort Saskatchewan, AB Jan 9, 2019
“Great service all around. Would not hesitate to recommend Premier Marine. Thank you.”
Anonymous, Kitchener, ON December 23, 2018
“I’ve never had to make a claim in the past and as a first time and hopefully last time this was a great experience especially after experiencing a terrible situation.”
Anonymous, St Catharines, ON December 14, 2018
“They were really helpful throughout the process answering calls and emails as needed promptly.”
Anonymous, Ste. Agathe, MB December 6, 2018
“Quite painless from my perspective, a small claim but handled efficiently and professionally from my perspective.”
Anonymous, Regina, SK December 6, 2018
“I’m a retired police officer and have dealt with a lot of adjusters and insurance companies in my line of duties. It was a seamless and process with no stress and a pleasure dealing with Premier Marine.”
Anonymous, Russell, MB December 6, 2018
“Premier Marine handled my claim very quickly and with no hassle.”
Anonymous, Pemberton, BC December 6, 2018
“Mark was most efficient and professional in handling our claim in a timely manner.”
Anonymous, Vancouver, BC September 17, 2018
“Prompt and professional service helped to manage a stressful situation. Thank you.”
Kevin and Grace Wilton, Oshawa, ON September 12, 2018
“There were a few glitches early on in the claim, but they well have been my fault, as I was not familiar with the process, but your claims representative, Bill was great in explaining the way the claim would work and my options. I was very comfortable with the final result. Thank you.”
Keith Braun, Steinbach, MB September 11, 2018
“Our claim was handled quickly without causing any undue stress on our part. Some of it was done through email, Very efficient company to deal with and would recommend them to anyone insuring a watercraft.”
Anonymous, Douro-Dummer, ON September 11, 2018
“I was very pleased with how prompt our claim was handled and how quick we received our check for the work on our boat motor.”
Anonymous, Devlin, ON September 11, 2018
“Everything was handled pretty good. I have bought another Silverton boat and in the process of refurbishing her as we speak ready for next year. You will have my business once again.”
Jim, Woodstock, ON September 11, 2018
“Premier handled our claim quickly, within 5 days of the occurrence we were back up and running. That’s great service!”
Anonymous, Battersea, ON September 11, 2018
“We would like to thank Mark for all he did for us. We really appreciate the service he give us. It was outstanding!”
Marvin & Ann Kapty, Alberta Beach, AB August 27, 2018
“From start to finish we were happy with the service from everyone.”
Barb and Joe, Pembroke, ON August 20, 2018
“Everything went fast with the claim and repairs I will refer anyone to Premier.”
Eric Clendenning, Flin Flon, MB August 20, 2018
“This service I received from Premier Marine and Mark the Marine Technical advisor was excellent service and done in a very timely manner. I highly recommend Premier Marine from boat insurance.”
Dave Brown, Whistler, BC July 17, 2018
“Contractor did a great job in keeping in contact and moving the repairs along quickly.”
Anonymous, Blue River, BC July 13, 2018
“Grace was outstanding to deal with! Kind, thoughtful and understanding. Great job!”
Stacey Meyer, Calgary, AB June 12, 2018
“Premier was right there the next day to appraise the damage and forward the info to Corp. I had the cheque within two weeks of my call. Excellent service Premier.”
Rick, Cobourg, ON June 12, 2018
“I am pleased to say that everyone from my local agent, to the marine surveyor to the staff in the claims office were wonderful to work with. I was treated fairly, all correspondence, the field visit by the surveyor, and payments were done in a friendly and timely manner.”
Patrick Fox, Seattle, WA June 12, 2018
“Seamless transaction. Thank you for making such a bad situation so easy for me!”
John, Sooke, BC June 12, 2018
“The first time I had a claim in 40 yrs. Once I got the paperwork correct. Fast & efficient.”
Ken C., North Vancouver, BC May 28, 2018
“My boat getting damaged was very negative. My experience with the claim was very positive and cancelled the negative.”
Anonymous, Winnipeg, MB Apr 11, 2018
“Am glad I have insurance. And they were very accommodating. Thank you.”
Anonymous, Williams Lake, BC Apr 11, 2018
“I was already recommending Premier Marine to my boating friends prior to my claim. I’m happy to say this reinforces my recommendation.”
Eric, London, ON, January 9, 2018
“Easy, fast hassle free experience. One of the best insurance dealings I’ve had.”
Dean S. , Weyburn, SK, January 8, 2018
“Never had an accident before, hope never to again. The adjuster made a bad situation comfortable. Thanks.”
Adrian R., Falmouth, NS, December 18, 2017
“Good communication, fast response, and the way the claim was handled with Top Gun Marine was well above what I expected.”
Mike L. , Bradford, ON, December 16, 2017
“Excellent service from start to finish. Very impressive and would not hesitate to recommend.”
Anonymous, Markham, ON, November 16, 2017
“All people involved in this process were amazing. I wish I didn’t lose my discount because of a smaller claim, but I get it.”
Anonymous, Waterloo, ON, November 16, 2017
“Mark was professional and efficient in handling our claim. It took time, but I understood why. I really have no complaints.”
Lorne C., Ste Anne, MB, November 15, 2017
“I dealt with Bill and he was excellent for communication, follow up and communication on any calls or emails I sent. I can’t comment on the repair at the dealer yet as that is still in progress.”
Steve, Regina, SK, November 15, 2017
“The person I dealt with at Premier on the claim was fantastic. Responsive, efficient, upfront, and courteous.”
Mal J. , Seattle, WA, November 14, 2017
“Very fun painless experience. Moved faster than I anticipated which was a pleasant surprise.”
Kirk A. , Regina, SK, November 14, 2017
“First time ever making a claim of any kind. Very smooth could not have been handled better. I highly recommend this insurance company, very fair.”
Stefan, Belle River, ON, November 14, 2017
“Very easy to talk to smooth transaction over all very happy with company.”
Anonymous, 150 Mile House, BC, November 5, 2017
“Thank you for the prompt action on the payment. We appreciate the process and the efforts of the Premier team to get us cruising again….”
Roger Anderson, Seattle, WA, November 3, 2017
“Could not have asked for better service. Thank you very much.”
Fred H. , Newcastle, ON, November 1, 2017
“My claim with Premier Marine was swift and smooth and all our needs were met. It was an overall very good experience.”
Anonymous, Winnipeg, MB, October 28, 2017
“Your rep was very good and easy to work with. I would recommend Premier to anyone I know who has a boat.”
Bob E., Winnipeg, MB, October 26, 2017
“The boatyard actually completed the work at under the estimate, and therefore under our deductible. So we ended up cancelling the claim. Everyone involved was very helpful and we appreciate the effort.”
Peggy Z, Bellingham, WA, October 26, 2017
“The marine surveyor was very quick in responding to the claim and returned all my calls and emails promptly. I am very satisfied of the way this claim was handled.”
Anonymous, Navan, ON, October 25, 2017
“Excellent customer service Dan (I think) was absolutely fantastic, no wasted time whatsoever”
Tverdochlib, Dick & Tverdochlib, Brenda, Vernon, BC, October 24, 2017
“Very happy with how quickly the claim was settled to my satisfaction.”
Anonymous, Kanata, ON, October 24, 2017
“Excellent service. Good to know that when needed, you are there to help. Thanks!”
Anonymous, Cameron, ON, October 24, 2017
“Handled my claim right away and any questions or concerns were answered right away.”
Anonymous, Burlington, ON, October 23, 2017
“This was my first claim in over 25 years. The adjuster was prompt and helpful, the estimate was honored without question and I had the cheque 3 weeks after the incident. Outstanding service during a stressful time. Have already told the Premier story to may boater in and around our Marina. Thank you for doing exactly what you said you would.”
Anonymous, Newmarket, ON, October 20, 2017
“My claim was been handled promptly, professionally and fairly. Thank you! Wendy”
Salisbury, Wendy, Kamloops, BC, October 19, 2017
“Fast service and great offer on my boat that was burnt. Fast response on the clean up where my boat was stored at.”
Sheppard, Lyndon, Fort McMurray, AB, October 19, 2017
“My Claim was for a stolen auxiliary motor. It was handled quickly and the settlement was very fair. I am completely satisfied with the end result.”
Webb, Randy, Qualicum Beach, BC, October 19, 2017
“I just wanted to let you know that I have purchased another boat and it wasn’t much of a decision to insure with Premier. I was offered lower premiums for coverage by other providers and could not pass up Premier after my stellar experience. Excellent response, fair settlement, prompt communication, just plain excellent! Thank you!”
Charles Kovach, Winnipeg, Manitoba, September 12, 2017
“I wanted to send you a note to tell you about the excellent service that I received from Bill at Hartland Survey Group Inc. with our claim. He was extremely helpful right from the first phone call and we were able to get the boat fixed and in the water within a week. He knew that my sister was coming from Ottawa for a trip on the boat and so did his best to move things along quickly. I couldn’t thank him more. I am also thankful to the gentleman that spoke with me on the phone at the start (David) who also helped to get things moving quickly. Thank you for the excellent service.”
Anonymous, Sharon, Ontario, August 18, 2017
“excellent and very professional service from the claims adjuster and the staff of the ins company.”
Anonymous, London, ON, July 3, 2017
“The process went very well and the adjuster answered all my questions. Thanks!”
Anonymous, Calgary, AB, June 1, 2017
“Very pleased with the approach and cooperation to provide claim service. Much appreciated.”
Roy Graham, Lindsay, Ontario, May 23, 2017
“Well done overall! I will continue to look to your services for insurance needs in the future.”
Anonymous, Huntsville, Ontario, May 29, 2017
“Bill was great to work with and was excellent to get things done quickly and efficiently, Please thank him for me.”
Terry Wright, Clarington, ON, May 19, 2017
“Quick, efficient and a pleasure to deal with. Always a quick reply to phone call or email. Thank you”
Anonymous, Calgary, BC, May 18, 2017
“I was very satisfied with the whole experience especially considering that I was somewhat late in filing it.”
Anonymous, Picton, ON, May 16, 2017
“Very pleased with the way I was treated. Will recommend you r company to anyone looking for boat insurance. Thank you.”
Robbert Miller, Sechelt, BC, May 15, 2017
“Very good communication between repair shop and Premier Marine. My mechanic was very pleased with the prompt courteous service.”
Darren Field, Grand Forks, BC, May 9, 2017
“Our claim was handled professionally in a timely manner. I am very happy with our insurance broker and dealing with the Premier Group and I readily recommend your company to others.”
Leonard Trotter, Seven Sister Falls, Manitoba, May 4, 2017
“I was very pleased with my claim process. The surveyor was very receptive to my concerns and was willing to work with me to address them. The claim was processed quickly and without complications. Thanks!”
Forrest Longman, Bellingham, Washington, May 2, 2017
“Claim Process seemed to flow in a timely manner and everything was handled in a professional manner.”
Anonymous, Camamo Island, WA, May 1, 2017
“My claim experience was fantastic I really appreciate my adjusters time and experience.”
Gary Oswald, Surrey, BC, April 29, 2017
“Mark was excellent to work with. I had my boat fixed 3 weeks after it was damaged and only missed 1 week of holidays without the boat.”
Anonymous, Weyburn, Saskatchewan, March 1, 2017
“Operating a larger watercraft (27’ long x 10’ wide) is enough of a nerve-racking experience for the owner, especially if there is a limited understanding of the mechanical/electronic functions. It is very reassuring to know that your insurance company has your back.”
R. Watson, Woodstock, Ontario, February 28, 2017
“Great service all around; very knowledgeable and whole claim process went smooth”
Anonymous, St Malo, Manitoba February 28, 2017
“Settlement was quick – a plus for a short summer season. Very satisfied, my boat was ready in 3 days!!!”
Y. Desautels, Bainsville, Ontario, February 23, 2017
“Very pleased with your prompt and efficient handling of this claim”
Anonymous, Dawson Creek, BC, February 16, 2017
“Your team did an outstanding job getting the boat repaired”
R. Braks, Barrie, Ontario, February 16, 2017
“Everything went very smoothly. Thank you! We will definitely recommend you to potential customers”
Anonymous, Ravensdale, Washington, February 15, 2017
“I was very pleased with the way this claim was handled”
Anonymous, Winnipeg, Manitoba, February 15, 2017
“Claim handled promptly and adjuster very professional and helpful in answering all questions”
R. Storn-bliss, Surrey, BC, February 13, 2017
“We have been pleased with how our claim has been handled. Your service made a stressful time much easier to handle. Thank you for being there to help us.”
Anonymous, West Vancouver, BC, February 10, 2017
“The marine surveyor [Mark] was very easy to get along with, asked a lot of questions but was willing to worth with the situation. The surveyor was friendly and easy to get in touch with as well.”
Anonymous, Bragg Creek, Alberta, February 9, 2017
“It was all handled smoothly and in a timely manner”
Walker, K. & Stock, A., Medicine Hat, Alberta, February 7, 2017
“A big thank you to Mark for all the assistance!!”
S. Shearer, Calgary, Alberta, February 7, 2017
“Great company and I have a great broker who looks after all our needs”
Gilbert, G. & Gilbert, D., Orillia, Ontario, February 7, 2017
“This was probably the best claims experience I have ever had, from start to finish”
K. Percy, Regina, Saskatchewan, January 26, 2017
“Excellent work. Very satisfied. Very happy with the service. Thank you.”
T. Hawthorne, Miramichi, New Brunswick, January 26, 2017
“The adjuster, Bill was EXCELLENT. He made the process bearable and was excellent to deal with. Without him, this would have been a nightmare! Bill was amazing. He made us feel comfortable and explained the process. Otherwise the process would have been a terrible experience. Luckily, our marina where the repairs were completed, were also excellent to deal with. We are clients for life!”
Anonymous, Whitby, Ontario, January 23, 2017
“Claim was handled professionally through Premier. The only delay was obtaining quotes from the repair shop (which had nothing to do with Premier). Mark as a pleasure to deal with. He was prompt, answered all my questions and made the process for the claim bearable. We’ve never had a claim before and appreciated his help – Kudos to Mark!”
R. Mahoney & W. Mahoney, Kelowna, BC, January 12, 2017
“You team did an amazing job. That’s so much for taking care of our claim I really appreciate the personal service”
Darcy Tresham, Fenwick ON, Dec 13, 2016
“It was a pleasure to have Premier looking after my claim”
John Czarny, Pointe-au-Baril-Station ON, Oct 19, 2016
“Everyone was extremely helpful and responsive. We could have been happier”
Anonymous, St Catherines ON, Oct 5, 2016
“Thanks! We were very pleased with the response and quick resolution of our claim. Everyone we dealt with was helpful and made this a good experience for us given it was an insurance claim”
Anonymous, Scarborough ON, Sep 7, 2016
“This insurance claim could not have been handled in a more professional manner. All parties involved were only interested in repairing my boat to a brand new standard as if it was their own. Leaves me completely impressed!”
Anonymous, Nobel ON, Aug 12, 2016
“I am quite happy with Mark’s work on this claim. Everything went quite smoothly and I am happy with the finished results”
Anonymous, Saskatoon SK, May 26, 2016
“The way the claim was done through EMAILS was GREAT. It saved some time rather than putting forms in MAIL.”
Anonymous, Port Moody BC, April 18, 2016
“I found that the people that handled this claim provided mw with excellent service. THANK YOU.”
Raymond Radons, Abbotsford BC, April 4, 2016
“It was far easier than I thought it would be. Thanks.”
Michael Jonas, Orcas WA, March 8, 2016
“Gentlemen, this is just a quick note to thank you for your efforts made to process a very fair and equitable settlement for damages to my boat. Special thanks to Bill who made things happen, as well as Jeff of Tobermory Marine who put things back together. Looking forward to an early spring launch from Lion’s Head Marina.”
J. Elliot, February 29, 2016
“I would use Premier as my insurance company on my next purchase, claim from start to finish was completely satisfactory”
Anonymous, London ON, February 18, 2016
“Excellent Service. All questions and concerns were addressed quickly. This was my first boat claim ever and was pleasantly surprised at how fast Premier Marine responded!”
Anonymous, Thunder Bay, ON, February 1, 2016
“This claim was handled very fair and fast. We will pass the word around about our fair insurance company. Thanks for providing a great insurance.”
Anonymous, Bellingham, WA, February 1, 2016
“This was my first claim so I did not know what to expect. Things moved pretty quickly after the break-in. I am happy that it was done without a lot of back and forth. Clean and efficient and no hassle. I liked the way my adjuster explained what the process was and what I needed to do. I also liked how he went in and did the job. He was courteous and professional.”
Anonymous, Vancouver, BC January 22, 2016
“Dalton, my adjuster, offered outstanding and timely service. We had just finished renovating the house prior to the baby’s birth. The flood/sewage back-up happened 5 days after the child was born and everything new had to be torn up. Dalton worked so hard on our behalf.”
C. Smith, British Columbia, January 20, 2016
“Premier Group and First General made this awful experience the least stressful thing we’ve ever dealt with. Both adjuster and restoration company were prompt, reassuring, professional and thorough. We really appreciated getting back to normal so fast. Thank you.”
D. Ritchie, Ontario, January 12, 2016
“This is the first claim I’ve had an accident on the water. I was somewhat distraught but Bill and your agents were right on with the recovery and the repair process went exactly as promised. I was very surprised at how quick Bill called after the accident. I am pleased that he was at Buckhorn Yacht Marina the moment the boat was pulled from the water the next morning.”
M. Johnson, Ontario, December 17, 2015
“We tend to maintain our assets in excellent condition and the settlement amounts reflect the fact that Premier Marine realized this. These unfortunate events can be disheartening but with the cooperative spirit of the company, some of the sting has been removed.”
Anonymous, Kingsville, ON, December 16, 2015
“As unfortunate as it was to have to file a claim, I must admit that I was very impressed by the prompt response and payment. Your service far exceeded my expectations from having dealt with other insurance companies in the past. Great job!”
D. Comartin, Ontario, December 4, 2015
“This claim was handled in an excellent manner! No complaints what so ever! Great to have Premier Marine as our insurer!”
W. Petkau, Manitoba, November 25, 2015
“Very easy to deal with. We have owned boats for many years and this was our first claim. It made us feel good to know that we did not have to stress over our coverage.”
Anonymous, Regina, Saskatchewan, October 19, 2015
“I’ve had two claims and would never go anywhere else. The people handling the claim felt like family. I would like to say a big THANK YOU to all those who helped us out in such an awesome way.”
H. Dueck, Manitoba, April 10, 2015
“Claims Examiner, Stephanie, was thorough, professional, polite and overall one of the best insurance claims examiner I have dealt with! An asset to Premier.”
W. Morris, Ontario, March 11, 2015
“My claim was handled professionally and promptly. We had some personal crises at the same time as the damages to our boat. Your surveyor, Mark assured us that it was not a problem to deal with them first, that they had priority over a piece of machinery. He treated us like we were important and not just a number. It was a pleasure to meet someone with that caliber. He has helped restore some of our faith and trust in the process and of people. If I were still in business, I would do everything I could to encourage him to work for me. He is a rare find and a real asset to your company.”
Anonymous, Roberts Creek, BC, February 10, 2015
“I have never had a better service experience anywhere! Everything it should be: fast, simple, and the job done properly. I will definitely be staying with Premier! Excellent. Five stars.”
T. Yates, Ontario, January 30, 2015
“Mark from Hartland Survey Group handled my file and I couldn’t have asked for a better process. Absolutely beyond what I have expected. He was polite, efficient, professional and very timely. Absolute pleasure to deal with!”
R. Bander, Alberta, January 27, 2015
“I’ve never made a claim on my boat insurance in 25 years of boating so I was pleasantly surprised by the quick and even-handed service I received. Well done!!”
Anonymous, Toronto, Ontario, October 27, 2014
“Very impressed with Premier Marine Insur., things were handled fairly & in a timely manner. Appreciate the true professionalism of the whole ordeal.”
Anonymous, Slave Lake, Alberta, October 27, 2014
“This is one of those times when we really appreciate our insurance coverage and the integrity of Premier Marine.”
R. Rogers, Washington, October 24, 2014
“We were extremely impressed with how our claim was handled and dealt with, especially Mark. Questions were answered promptly and the process was incredibly smooth. Thank you!”
Anonymous, Bassano, Alberta, October 2, 2014
“I think this claim was handled as well as it could have been by all parties. I am quite satisfied with the service we received from Premier Marine. As a customer for over twenty years, this was my first claim. I am very happy and feel this is why I love insurance.”
Anonymous, Pickering, Ontario, September 15, 2014
“This is the best experience ever having to deal with an insurance company. In a stressful time all people involved did everything they could and made the experience much less stressful. Best insurance company we have ever dealt with.”
Fishin Chipps, Alberta, September 3, 2014
“This was my first claim with Premier and I was impressed with the overall professionalism with which my claim was handled. I will (and already have) be recommending Premier.”
W. Gove, Ontario, August 7, 2014
“Handled perfectly and professionally. Couldn’t have been handled better and showed professionalism and caring. What a lovely change compared to the very few insurance issues I have had previously.”
G. Campbell, British Columbia, July 28, 2014
“The person I worked with was Stephanie. She understood the situation and did her very best to help me work through a number of issues that took about 3 months to solve. I cannot say enough positive things about her help. She realized the difficult problems involved and really supported me through the time until we got so many related problems and companies organized. Please convey my most sincere thanks to her.”
S. Pearson, Ontario, June 16, 2014
“We just want to say from the time we called, the service was wonderful. Stephanie was so helpful and kind. She is a great asset to your company.”
D. Judd, British Columbia, June 12, 2014
“I must admit, I was not expecting this to go this smoothly – considering the stories I have heard about insurance claims. I will certainly be giving praise to Premier Marine to anyone I talk to in the boating community!!”
Anonymous, Lake Oswego, Oregon, June 5, 2104
“I have had my marine insurance with your company for approx. 20 years and have no intention of pricing elsewhere. A true pleasure to deal with and always feel the comfort of knowing your company is there when in need. Thank you!”
T. Andrews, Ontario, May 30, 2014
“Everything with the claim was handled well. The personal attention afforded was much appreciated and helped immensely in dealing with an unfortunate situation.”
R. Ternes, British Columbia, April 4, 2014
“I could not have been happier on how this claim was handled. Thank you for the professional way you handled this claim.”
Anonymous, Yakima, Washington, March 4, 2014
“We are very pleased with the fairness, honesty and friendly service right from the broker to adjuster and the company. Thanks.”
D. McKenzie, British Columbia, February 25, 2014
“Very pleased with the service. The whole process went very well. I would recommend Premier Marine to anyone that owns a boat.”
J. Trudeau, Alberta, February 18, 2014
“It was looked after perfectly. No worries. No hassles. Couldn’t be more satisfied, thanks.”
C. Smith, Alberta, January 22, 2014
“I am so satisfied with Premier’s quick and fair handling of this claim. I will go out of my way to recommend Premier to all my boating friends. Thanks!”
Anonymous, Bellingham, Washington, January 20, 2014
“I was very happy with the way my claim was handled.”
Anonymous, Calgary, Alberta, January 7, 2014
“All parties were effective and efficient. Mark was always available and knowledgeable, easy to deal with and unbiased. A real asset to your company. Stephanie is very personable and professional. A rare combination. This is not what I wanted to happen to my boat. I am grateful you employ these people to help us, as customers, get through difficult times.”
B. Dornan, British Columbia, December 24, 2013
“Very happy with how claim was handled – no run around. Adjuster got to the job of getting it fixed. Great job, keep up the good work.”
R. Morash, British Columbia, December 12, 2013
“Very pleased with quick response considering the amount of damage in our area. Adjuster was very informative and friendly and made us feel at ease.”
Anonymous, Severnbridge, Ontario, December 24, 2013
“I thought it was handled perfectly. I have never had an insurance claim in my life so I wasn’t sure how it would have gone. It went smooth from the time I called my agent.”
McGregor, Ontario, December 17, 2013
“Your company plus Underwriters were very fair respecting the policy in place.”
Anonymous, Drumheller, Alberta, December 10, 2013
“Have been a client since 1985. First claim. Very pleased.”
D. & A. Wood, Alberta, December 10, 2013
“Claim was handled very well. Keep up the good work!!”
Anonymous, Medicine Hat, Alberta, December 2, 2013
“The party of the collision was very unreasonable and my claims adjuster was very good with dealing with that party and their company. Thanks!”
Anonymous, Calgary, Alberta, December 2, 2013
“Mark was a great person to discuss any questions and concerns that I had and he gave me information relating to everything. That made everything make sense with no more concerns.”
H. Hutlet, Manitoba, November 29, 2013
“Very pleased at how it was handled, in a timely & professional manner. Let’s get the …… who tried to steal my motor.”
Anonymous, Chilliwack, British Columbia, November 28, 2013
“The agent was very friendly & professional. I had no problems at all with the claims process – good service, thanks!”
Anonymous, Edmonton, Alberta, November 28, 2013
“Premier was understanding that boat trailer was repaired at facility I usually use prior to sorting things out so we did not miss our vacation. Premier was very fair, understanding and accommodating.”
F. Jakowski, Alberta, October 28, 2013
“… The claim and responses were handled timely, efficiently and with courtesy.”
Anonymous, Delta, British Columbia, October 24, 2013
“Thank you all for the exceptional care taken with my client… please share this with everyone who worked on ..(his).. behalf. You couldn’t have been nicer or more fair. Proof of your excellence was made even more evident when Premier agreed to insure …(my client’s)… new vessel as well! It was very difficult for him to sit on the dock and watch his baby burn—a very quiet man for a while. The new vessel purchased to replace the …(original vessel)… is not as large, but a real beauty. He is thrilled, and none of it would have been possible without Premier being there for him.
I will be writing to my underwriter and sales rep, too, but those of you in claims deserve enormous praise for a job very well done in my mind!”
Kathy Craven, Washington, October 25, 2013
“I wish to thank you for the great service that you provided for me on the recent flood of my house trailer. I received great co-operation from the representatives of your company. It’s never easy to deal with the unexpected. Having compassionate people to work with made things much easier.”
G. Bolger, Ontario, September 11, 2013
“Excellent follow-up by Mark on all issues of claim. Excellent communication and transparency with coverage, timing, documents needed and insurance handling.”
Anonymous, Christina Lake, British Columbia, September 6, 2013
“My claim was handled quickly and efficiently. .. Thank you for the good service.”
D. Dangelmaier, British Columbia, September 3, 2013
“A very good experience. The claim was handled quickly and the personnel were excellent to deal with.”
R. Robert, Manitoba, August 30, 2013
“The insurance company representatives that I dealt with were very helpful in helping me find and contact the proper body shop for my repairs to be done properly.”
Anonymous, Humboldt, Saskatchewan, April 18, 2013
“I have not had a marine claim before to reference but I found all aspects of the process excellent and have mentioned to my fellow boaters to consider Premier Marine.”
B. Luney, British Columbia, April 12, 2013
“This claim was handled great!! This is the first major claim I have ever had. Boating for 40 years and driving cars for 55 years. I was amazed at how friendly and responsive all concerned with this claim were. Thank you very much.”
Anonymous, Longview, Washington, April 5, 2013
“Mark is exceptional. I can neither speak too highly of him or Premier Marine. I will be sending other boaters to your company. Thank you.”
D. Burns, British Columbia, March 21, 2013
“Very impressed with your company as well as the boat yard in repairing our boat.”
Anonymous, Richland, Washington, March 21, 2013
“Fantastic service on all aspects of this claim. I have recommended Premier to several other boaters.”
J. Morris, Washington, February 13, 2013
“Very easy to work with claim company and adjuster. Thank you.”
Anonymous, Anola, Manitoba, February 4, 2013
“Your claim adjuster Mark knows what to do and gives very good advice. He also has a very good personality and he should be considered as a very valuable employee.”
F. Baron, Alberta, January 17, 2013
“I am very pleased with the speed in which my claim and repairs progressed. I was back on the water, missing only 1 weekend.”
Anonymous, East St Paul, Manitoba, December 13, 2012
“All people concerned in this matter were very good with all.”
R. Dirks, Manitoba, November 14, 2012
“It was a pleasure working with everyone involved in this claim”
W. Whitehead, British Columbia, November 14, 2012
“Mark did an excellent job on handling this claim and always answered all questions and returned calls in short order.”
Anonymous, Kelowna, British Columbia, October 30, 2012
“From my initial call to insurance broker, to the contact with insurance adjuster & transmissions there on was very prompt, to the point, no nonsense, very professional (understanding) experience. Was handled way above my expectations. Actually very surprised with promptness. Good job! Thanks!”
Anonymous, Wembley, Alberta, October 30, 2012
“Very satisfied, will definitely recommend you to other boat owners. Couldn’t have asked for better!!!”
B. Winn, British Columbia, October 16, 2012
“I really am grateful for your response and for the ongoing communication. We felt as though we weren’t just another number, we felt that you cared about our situation.”
H. Dueck, Manitoba, October 16, 2012
“All parties helped make a bad situation much easier to deal with because of their support and thoughtfulness. Thankyou.”
M. Gunter, Manitoba, October 2, 2012
“Outstanding overall. Premier Marine is obviously a very professional firm. I would recommend them to anyone.”
D. Fenwick, Alberta, September 18, 2012
“Feelings of frustration when something like this happens. We were put at ease by the way the claim was handled”
Anonymous, Langley, British Columbia, September 11, 2012
“Dealing with Mark and Premier Marine was an exceptional experience considering my situation. Mark suggested a great repair facility. Claim was approved very quickly without any hassle and all work completed was excellent and completed pretty quickly…I would personally recommended Premier Marine for any future boat insurance.”
M. Zack, Alberta, September 5, 2012
“Very impressed with the claim settlement in such a timely fashion!!! Customer service (is) excellent!!!”
C. Mischuk, Manitoba, September 5, 2012
“I was pleased to get coverage and thank you for your attention to my claim.”
Anonymous, Winnipeg, Manitoba, September 5, 2012
“Mark was an amazing adjuster. We had a few options for our marine insurance, I’m glad we went with Premier.”
M. Kelly & T. Unruh, Manitoba, August 29, 2012
“Mark was excellent to deal with – nothing but praise for the way he handled our claim.”
L&B Lavin, British Columbia, August 29, 2012
“I found the process “pain free”, quick & satisfying! I would certainly recommend Premier Marine to anyone in the future! Thank you for your services.”
R. Reynolds, Saskatchewan, August 21, 2012
“Very good company. Happy to be with you guys. Thank you for all your help.”
Anonymous, Richmond, British Columbia, July 25, 2012
“The adjuster was great to work with and got everything resolved smoothly and efficiently. He was a pleasure to work with.”
Anonymous, Red Deer, Alberta, June 2012
“I recommend you to all friends of mine. I’ll keep my business with you for as long as I own my boats. Thank you very much.”
E. Hartigan, Manitoba, June 20, 2012
“Very satisfied (with) how fast & efficiently the claim was settled.”
Anonymous, Sherwood Park, Alberta, May 29 2012
“ I would like to take this opportunity to personally commend you on the service and professionalism your company provides to your customers and to repair facilities like ourselves. The speed in which your representative Bill of Boat Canada responds to the claim and the speed in which the claim is settled are second to none. The fact the adjuster can write the cheque and settle on the spot is what sets you apart from the others. This a great benefit to us and your customer and key to expediting the repair process.”
Greg Crates, Ontario, May 28 2012
“It was devastating to learn that our boat was probably a complete loss but once we realized we were in good hands with both our agent and our insurance company we were greatly relieved – Thank you!”
R&R Sprenger, Oregon, May 1 2012
“My wife and I appreciated the speed of resolution. She had lost one her diamond earrings while out to dinner in Whistler. It was heartbreaking as they had been her 50th birthday present. But with your handling of the situation, she was able to replace the loss!”
British Columbia, April 24, 2012
“I was very pleased with all aspects of my experience with Premier and staff.”
S. Linington, Alberta, April 23 2012
“My boat broke its moorings in a 40 knot ice storm and beached three miles away at night. Your prompt response in safeguarding the hull and recovering it from the beach before more serious damage was done is very much appreciated.”
S. Christensen, Washington, April 18 2012
“Best insurance I’ve ever had – bar none.”
M. Hochfeld, Washington, March 27, 2012
“Excellent marine surveory and claims handling by Premier Insurance.”
Ontario, March 7 2012