Customer Service Testimonials

Charity Contest Winner – Canuck Place Childrens Hospice. Canuck Place Children’s Hospice helps give short lives the gift of great days. This charity provides pediatric palliative care to children 0–19 with life-threatening illnesses and has a team of compassionate clinical experts, who support families to make lasting memories.  Canuck Place provides pain and symptom management, medical respite care, grief and bereavement counselling. There is art, education, music, play and recreation therapy. All at no cost to families.

Charity Contest Winner – La Maison La Nacelle. Since 1991, La Maison La Nacelle has offered assistance, accompaniment, support and accommodation services for women and children victims of domestic violence in 36 municipalities in the MRC Nicolet-Yamaska ​​and Bécancour.

“Thanks for the follow up – quick and issued! Got a phone call to confirm and then an email! Simply awesome!!! Will definitely do that more often!! Thanks again for being there for me – greatly appreciated!!” 

Personal Lines – ON, June 2023

“I have had the pleasure of working with Premier on a few occasions, to quote Builder’s Risk policies, and my experience has been nothing short of incredible” 

Construction – ON, June 2023

“I have never had a reply from an underwriter in 20 years get back to me so quickly.”   

Commercial – ON, May 2023

Charity Contest Winner – Shoebox project (London): The Shoebox Project is a national charity that delivers thoughtful gifts and essentials to local women impacted by homelessness. Through gifting little luxuries like warm socks, a beautiful journal, and good-quality beauty products, you offer an invaluable message of belonging to a woman who finds herself in a shelter this holiday season.
Website: https://www.shoeboxproject.ca/chapters/london

Charity Contest Winner – Children’s Treatment Centre (CTC). The CTC was established in 1996 and has received NO (Municipal, Provincial or Federal Funding) to date. They are 100% community based/funded and deliver their services locally. The Children’s Treatment Centre is committed to the treatment and healing (through registered psychotherapists) of childhood abuse.
Website: https://www.childrenstreatmentcentre.ca/

“Recently we had a client approach us for quotes on his hard to place home. Due to their claim’s history, we were having difficulty finding a market. Not only was Premiers hard to place home application effortless to complete, their underwriting team quickly provided us with a competitive quote that we were able to present to the client who was very thankful for our prompt service.”

Personal Lines – ON, December 3, 2022

“I have dealt with Premier Canada’s underwriting team on several occasions for anything from builders’ risks to environmental liability. Premier has done an excellent job creating an online quoting platform that allows me to quote and bind policies instantly and if for whatever reason the risk cannot be quoted online their team of specialists are always quick to respond and offer any further assistance, they are able to.”

Commercial Lines – AB, November 5, 2022

“Premier is our “go to” company for Specialty Solution risks because of their wide range of products and the ease of doing business on their Presto portal. Also, for those times that you need to contact an underwriter, their response time for emails and phone calls is fantastic.”

Underwriting & Presto – ON, October 31st, 2022

“I went from ‘I have no idea what I’m doing’ to ‘Bound and out the door’ in a single phone call!”

Personal Lines – ON, May 5, 2021

“I just issued a new boat policy yesterday and had to refer it, but your marine underwriter got back to me really quick and I was able to bind within 2 hours! Great service!”

Pleasurecraft Marine – BC, April 21, 2021

“Just wanted to thank you for your outstanding service and support for us on this business and looking forward to growing our book together.”

Commercial Marine – ON, April 14, 2021

“I know the Premier Commercial Underwriters are there for our brokerage and myself.  I can only thank them each time they help me but I thought it important for you to know what a strong positive representation this is for Premier. ”

Commercial Lines – ON, April 23, 2021

“Just wanted to drop you a very quick email to say thank you so much for your assistance with the above-mentioned renewal – it was, and is, greatly appreciated!!”

Personal Lines – BC, March 18, 2021

“If I could work with you all the time I would consider myself blessed.  Thank you!”

Personal Lines – AB, December 3, 2020